The main goal of a zipcar tutorial is to help you get started using the service. How to pay for gas, reserve a car and return it. Get a refund. Find out what type of insurance you need and how to return the vehicle if it is damaged.
How do you reserve a car
To reserve a Zipcar, log in to Zipcar. Next, choose the pickup or drop-off location. You can also pick a day or time. Be sure to check the car's limit before you reserve it. If you select the wrong time and location, you can change them later. You can then confirm your reservation by clicking on the "confirm booking” button.
Zipcar is much quicker than traditional rental firms. Just a few clicks are all it takes to locate a car or choose a pick-up and return time. It does not require you to fill in lengthy forms, or read all the fine print. You can also call the Zipcar hotline to extend your reservation. To avoid additional charges, be sure to read the Fee Policy.
How do you pay for gas?
The Zipcar gas card works just like a normal credit or debit card. Simply insert the card in the appropriate slot and follow the prompts for the transaction. Be sure to get the right amount of gas for your Zipcar. It is more expensive, so make sure you do not overfill it. After you have finished filling your Zipcar, retain the receipt so that you can claim your reimbursement.
Zipcar gas card users must have a debit or credit card of at least $50 to be able to use the card. Some stations will not accept Zipcar cards unless they are redeemed at the pump. Before paying for gas you will need to input your zip code.
How to return a Car
When returning your Zipcar rental car, it is important that you know how to do it safely. Make sure to return the key to your glove box. Insert the bullet-shaped, key fob into this slot. Once the key is in, a small green LED will light up. This indicates that the rental is over. Next, make sure you check your belongings inside the vehicle. Be careful when you do this, as some vehicles don't turn off automatically when the ignition is turned off.
It is also important to lock the doors of the Zipcar after using it. The Zipcar should not be left unattended or you will be charged extra for it. You will also be charged a late fee if the car is not returned by the due date. This fee may be up to 50 dollars.
How to get a Refund
If you have a problem with your booking, you can contact Zipcar customer support and ask for a refund. Please submit your request no later than 30 days after your original booking date. You must attach a photo to your receipt for them to verify the details.
You can cancel your Zipcar membership in a few easy steps. You must log in to your account, supply your driver's license, and wait for the cancellation to be processed. You may be eligible to receive a partial or full refund if you cancel within 30 calendar days. If you cancel after the deadline, you will not be eligible to receive a refund.